Shipping Policy:
Local Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed. Should there be any significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment confirmation
You will receive a Shipment Confirmation email once your order has shipped.
Customs, Duties and Taxes
Not applicable for local deliveries
Damages
Product is checked before being shipped from warehouse. Customer must sign for receiving product in good order when delivered. If you received a defective product, please contact Caribbean Led Lighting Inc. to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship to the following countries:
Antigua and Barbuda
Dominica
Grenada
St. Vincent and The Grenadines
Trinidad and Tobago
Saint Lucia
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed. Should there be any significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment confirmation
You will receive a Shipment Confirmation email once your order has shipped.
Customs, Duties and Taxes – (Not applicable for local deliveries)
Caribbean LED Lighting is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Caribbean LED Lighting is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.