Return Policy:

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Caribbean LED Lighting Inc., Unit 1, Dega Complex Lower Estate, St. Michael Barbados, BB19187.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Caribbean LED Lighting, accessible from https://caribbeanledlighting.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order before it has shipped without giving any reason for doing so.  A full refund will be credited to your account once the goods have not been shipped.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement.  You can inform us of your decision by:

By email: sales@caribbeanledlighting.com

By visiting this page on our website: https://caribbeanledlighting.com/contact/

We will reimburse You no later than 14 days from the day on which We receive the cancellation order.

Returns

You are entitled to return Your goods for a refund.  In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 30 days

The Goods are in the original packaging

The Goods have not been used

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

In order to exercise Your right of return, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: sales@caribbeanledlighting.com
  • By visiting this page on our website: https://caribbeanledlighting.com/contact/
  • We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Unit 1, Dega Complex
Lower Estate, St. Michael
Barbados, BB19187

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: sales@caribbeanledlighting.com

By visiting this page on our website: https://caribbeanledlighting.com/contact/